Sr. Recruiter

Bangkok, Thailand - Booking.com Customer Service Center (Thailand) Co., Ltd.

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Booking.com is the world’s #1 accommodation site and the 3rd largest global e-commerce player. We have scaled at incredible speed and we are currently embarking on our next chapter – experiences, loyalty, messaging, homes & apartments – and we are actively recruiting the next generation of experienced professionals.

We are currently looking for a Senior Recruiter, based in either Bangkok or Singapore office, who can lead and elevate recruitment for our Customer Service/ Business services departments. We are looking for a seasoned recruitment professional with high standards, in depth understanding of the local talent landscape and an uncompromising will to go after the best talent for our business.

As a Senior Recruiter for Booking.com Customer Service Center (Thailand) Co., Ltd., you will build a solid partnership with your hiring teams and help them build an effective Talent Acquisition strategy whilst delivering high touch and highly personal experiences to our candidates. With a strong perspective on the external talent landscape and deep insights into business priorities, you will position Booking.com Customer Service Center (Thailand) Co., Ltd. for success today and well into the future. Your job is not only to find the most highly-skilled talent on the market, but also those that will work well in the exciting and unique company culture! You have the drive, motivation and passion to disrupt the talent landscape and deliver incredible candidate experience.

You are creative, driven and easily build lasting relationships with both candidates and hiring managers. You are also comfortable with data and drawing insights from analytics to make our hiring process smarter and more efficient. From generating pipeline to maintaining a successful offer acceptance rate, you manage the entire candidate process. 

Responsibilities

• Acting as a talent advisor – providing outstanding guidance to hiring teams to shape their talent needs to best match the needs of Booking.com and the external talent.
• Find ways to improve how we work, and not just incremental improvements but also long term changes that can change how we do business.
• Work closely with the business throughout the search process providing consistent communication and incredible service.
• Develop a deep understanding of candidate’s leadership style, personal background, professional history, and specific fit to the role.
• Building out talent networks and tapping knowledgeable industry sources to develop an on-going pool of candidates
• Coaching leaders to continuously improve their talent acquisition capabilities –at all levels

 Experience

• A minimum of 5 years’ experience managing full cycle recruiting in an agency and in-house environment
• Agency experience with a successful track record will be an added advantage
• Experience in Thailand, Indonesia, Vietnam market will be an added advantage
• Fluent English required, along with either Thai or Vietnamese would be an advantage. 
• Strong track record of solving complex problems, and delivering significant impact as a Recruiter
• Strong domain knowledge and expertise in search and talent acquisition.
• Gathers market data and landscape for the Hiring Manager to help influence hiring strategies and decision making
• Demonstrated personal accountability and integrity.
• Strong passion for Recruitment
• Identifies all appropriate stakeholders for hiring needs.
• Identifies challenges arising from different perspectives and takes action to reconcile upfront through the right channels.
• Willingness to travel

Personal Attributes:

• Works independently, motivated by own drive and enthusiasm
• Builds reputation as being reliable and of having strong business ethics.
• Superb communication skills; a compelling communicator able to engage the attention of busy, senior executives
• Inquisitive; a strong desire to learn new things and improving existing processes
• Demonstrated ability to work in a team environment
• Thinks strategically, but stays on top of tactical execution – anticipates roadblocks and proactively creates solutions to ensure success

The hiring company Booking.com Customer Service Center (Thailand) Co., Ltd. is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Thailand. Booking.com Customer Service Center (Thailand) Co., Ltd. is looking for a Sr. Recruiter. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV.