Skip to main content

Lead - Product Designer

CHENNAI, INDIAFULL TIME SENIOR LEVEL

Logo

Job description:
Freshworks is one of India's largest and most diversified Saas product company. We aim to build software that’s ready to go, easy to setup and use and requires minimal customization.  And the best part is, you don’t have to break the bank to get them working. All of our products are backed by our world-class support aiding customers to avert difficulty with ease. Today, over 150,000 companies trust our software to run their business. We believe it’s just the beginning. 

The Product Design team is responsible for the concept creation, design, and execution of our products. Working closely with the Product Management and Technology teams, the Product Design team plays a crucial role in bringing our product strategy to life. Reporting to the Head of Product Design, a Lead Product Designer is responsible for the creation of compelling user experiences that solve real customer and business needs. 

A typical day might include the following:
  • Provide subject matter expert for all architectural components within our product design (product/service blueprints, service/journey maps, storyboards, IA/taxonomy, sitemaps, wireframes, and prototypes)
  • Mentor team of like-minded designers
  • Work closely with our data and insights team and other stakeholders to gather and generate actionable insights for feedback into the design process
  •  Work effectively with cross-functional teams to optimize product offerings.

What we look for: 
  • 7+ years of hands-on experience as a UX/Product Designer (Ideally with experience working across complex cloud-based apps and native apps)
  • 3+ years of demonstrated design leadership across cross-disciplinary product/project teams
  • Strong experience in UX/Product Design methodologies
  • Strong experience in generating insights from user/customer research to feed into the design process
  • Outstanding conceptual design skills
  • Exhibits strong understanding of concept modeling, information architecture, and user-centered design principles.
  • Strong commitment to customer experience and service with a positive attitude
  • Strong communication skills


If you share our passion for innovation and want to put your strengths to work in an environment that is built to inspire, connect with us today!

Comments

Popular posts from this blog

SYSTEM SUPPORT ENGINEER

Reference number:  SSE/TH  Bangkok If you want to work with the newest technologies, if you want to cooperate with high qualified specialists from Europe, if you want to work in prestigious IT Company, do not hesitate to apply. Responsibilities: ·           Responsibility for day-to-day customer support ·           Direct contact with customer (working onsite) ·           System problem diagnostic ·           Cooperation with developers team ·           Transfer of knowledge and information between company and customer ·           Work under pressure in multinational team Requirements: ·           Bachelor's or Master's degree in computer scie...

BUSINESS SOLUTION MANAGER, CRM & MARKETING

Reference number:  BSM/NJ  New York Comarch is a global powerhouse specializing in the design, implementation and integration of advanced IT services and software. Our product portfolio services multiple industries and verticals and allows for a customizable software solution that meets clients’ expectations, preferences and capabilities.  Our CRM & Marketing Suite consists of loyalty marketing, campaign management, analytics and gamification software solutions.     With our team of over 5,000 experienced IT engineers and business consultants, Comarch has successfully implemented solutions for more than 40,000 notable companies worldwide since 1993. Job Duties and Responsibilities: Provide pre-sales technical and functional support to prospective CRM & Marketing clients Consult with prospective clients on their needs and recommend appropriate Comarch loyalty solutions Develop full understanding of customer’s existing and desired busine...

Online English Teacher

Online English Teacher Easy Apply Save 4.0 ★ iTutorGroup – Bangkok, Thailand Teaching English Online with iTutorGroup Looking for a rewarding work-from-home job that offers flexible working hours at the most competitive rates? Join us today with over 20,000 teachers already delivering and enjoying classes on the most versatile online learning platform! Expect nothing less than the best teaching experience and meet a wide range of students from all walks of life! https://www.facebook.com/iTutorGroup/ Who we want We are looking for enthusiastic teachers with great communication and presentation skills to teach, guide, and motivate our students. Native English speakers; Bachelor’s degree or above; A teaching certificate is a MUST (TESOL/TEFL/CELTA/DELTA, etc.); At least one year teaching experience; online teaching experience highly preferred What you do Guide and teach our learners from all ages with provided lesson plans: Teach 25...