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SERVICEDESK OPERATOR FOR COMARCH EDI (GERMAN SPEAKERS)

Reference number: SDO/UKR/U
 Lviv
Requirements:
  • higher education, last year students (4th or 5th year) are welcome
  • good computer skills (MS Office, Internet)
  • knowledge of customer service
  • knowledge of German
  • communication skills
  • availability
  • self-reliance and responsibility
  • resistance to stress and ability to work under time pressure
Responsibilities:
  • receiving and processing the requests (answering phone calls and e-mails) from clients using EDI (Electronic Data Interchange) and CRM (Customer Relationship Management) systems
  • phone service such as client training 
  • first line support for clients using EDI and CRM
Location: Lviv

 To apply for this position please email your resume in German and English to recruiting@comarch.com or apply online.
 

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