Trust is like the air we breathe – when it’s present, nobody really notices; when it’s absent, everybody notices. – Warren Buffett Trust is critical for the success of any business. It makes collaboration possible. It’s the fertile soil that nurtures a team’s ideas and goals. Without it, it’s like farming in the desert. That’s because on low trust teams people only act out of self-preservation. This can look like: The manager who micromanages their team because they don’t believe that they can do their work properly. The result: The manager has no time to focus on their own work and the employees have no confidence or agency. The employee who sees their coworkers as rivals and does everything they can to undermine them and make themselves look good. The result: The employee thwarts team goals and makes their coworkers feel unsupported. The company leader who doesn’t share company goals and struggles with employees i...